What’s wrong with WhatsApp ?

At the time of writing this post , the users of WhatsApp, Telegram and Signal are over 2 billion,over 500 million  and 10-20 million respectively.

There are lots of analysis, tabulations and recommendations comparing the three.

There are many factors that users are aware of only now, after using the app for around 5 years.

There is talk of terms like encryption, open source, sharing of data etc etc. All concerns stem from the privacy policy which has been revised by WhatsApp.

The moot point is , how does it apply to you and me as users.

Let’s take them one by one.

The first factor seems to be End to end encryption.

WhatsApp introduced end to end encryption  only in 2016 . Users , barring the terrorists, were perfectly ok with it earlier also. Telegram had these feature since  its launch in 2013 , but one had to initiate a secret chat for encryption. The idea was that an average user does not need to encrypt every post of his. After all when you forward a good morning message with lots of pretty flowers in the background, are you really worried about the post being leaked ???

Corporate organizations don’t send quotations for tenders on WhatsApp nor does army send it’s operational plans. For an individual user , in my mind, end to end encryption is quite redundant.

The next factor is Open source.

Since when did open source matter to an user ??

It is said that an open source app can be reviewed by peers for security issues. Windows OS and Microsoft office are propriety software while Linux and Liber office are open source alternatives. Apart from my immediate family members , I hardly come across anyone using these Opensource software. If one is comfortable with M$ and Satyen Nadella why not with WA and Mark Zuckerberg?

I’ll leave it that.

The third factor is what the governments recommend .

Any app that is banned by any government is only an indication of how secure that app is and how that government is intimidated by the ‘subversive content’ going on through that app . The government with all its resources finds itself  quite helpless in dealing with the situation. Telegram tops the list with ban from Iran, Russia  and China. Latest country to join the bandwagon of gagging ‘subversion’ is the great champion of Freedom of Expression, the US.  Whatsapp is banned in China. WeChat is a wonderful app but closely monitored by the Big Brother.

Parler was taken off the net by Amazon because it failed to moderate the contents. in other words Amazon moderates as to who is moderating rightly and who is moderating wrongly. 

Extending that logic, this post may be taken off by the host  Bigrock  if I fail to moderate any comment that bigrock finds offending.

Hail Tech tyranny!  

The main issue really is data security ,data meaning personal data not the forwarded messages.

Fourth factor would be the privacy issue or the data security.

While E2E deals with leakage of information the company owning the app itself has access to some details stored in the server with the permission of the user “through a thumb impression on the screen of his mobile phone”. God knows how many “I agree”s I must have pressed. Now Whatsapp is asking for one more “I agree” to have access and share some personal details of user.

What could these personal details be ? The main inputs would be contact number, email id, interests  and geo-location. As an user, none of these should worry me. It should not worry anyone as long as one is not a political leader, or a business tycoon, frequently flying to undisclosed locations , staying incognito and meeting people surreptitiously.

A common man may end up getting a few more calls from commercial establishments selling their products based on your interests. This in any case is happening even now.

Finally we come to user friendliness

Whatsapp is considered very user friendly mainly because of the ease of forwarding and the video calls. Whatsapp has rich contents due to the phenomenal number of groups and the appetite for people to keep pressing the curved arrow till every post reaches every group,sometimes more than once.

  • Here I would like to mention that a group in whatsapp is limitted to 256 while telgram can go up to 2,00,000.
  • Anyone sending original attachments would have noticed that whatsapp limits the size of attachment to 16MB while on telegram it is a whopping 1.5 GB.

Why a techie would prefer Telegram to others

  • Telegram stores all contents on the cloud thus leaving your phone as light as ever.
  • Since the contents are stored on the cloud the app can be used from any number of devices at a time though you don’t need to store these in any of the devices.
  • ability to send huge attachments. I use this feature for transferring stuff from mobile phone to laptop.
  • The world of bots lets you create stickers, surveys, polls etc.
  • there are settings for self destruction of chats and the account itself.
  • As on date Whtsapp web server is functional only if the app is running on your phone and Signal does not have a web access.

Summing up

  • To a normal user, Whatsapp is still the best bet for the kind of contents one is used to and ease of use.
  • Governments would prefer Signal for its employees as there is less chance of any inadvertent leak of sensitive information . It is already the chosen app for European commission .
  • Someone who accesses the messages from a number of devices and is comfortable using the features like secret chat, self destruction ,bots etc would love telegram.

The topic is too current and I am aware that I might have, inadvertently gone wrong or misunderstood some issue. Any feedback would be welcome.

Cheers !

 

 

 

 

10 thoughts on “What’s wrong with WhatsApp ?”

  1. In respect of WhatsApp, it’s non use of this privacy policy in the EU is restricted because of GDPR and also in some states in the US. India has a draft data privacy legislation and in the absence of its enactment, FB is pushing this through.

    They (FB) have been spooked seeing the full page advt they pushed out yesterday in most national dailies. The Parliament Standing Committee examining the data privacy bill seems to be summoning FB to explain this, let’s see what happens.

  2. Ash, point seen. What I understand GDPR along with e-privacy regulation affects companies and websites on collection, storing and deletion of personal data collected in relation to people residing in European Union.

    What does it mean to a common man? Just think; I am aware that these words I type now , are stored in a server sitting at Texas. Does that fact in any way influence or inhibit me from typing what I am typing now.

    Regarding that full page advts by WhatsApp, it is certainly disconcerting.

    Obviously, it is an effort to convince the common man that all is well.

    Will anyone stop to think, why is a company that provides free services spending so much money to retain its users who don’t bring any revenues?

    Overall I believe , that this policy will not make any difference to a common man. But FB is going on damage control mode to retain its users as businesses will come to WhatsApp only if the users are in big numbers and businesses bring in revenue.

  3. Secret,sensitive and personal.,.,vary from person to person and country to country.
    May be that’s why WhatsApp has different policies. Overall intrusion to national or personal database is not welcomed.

  4. Most people wouldn’t be effected by the changes in the privacy settings that WhatsApp is planning to force us to accept. However, the issue is accepting the changes in privacy policies or leave the platform. My way or highway!

    If privacy isn’t assured, what’s the difference between WhatsApp and WeChat? Why don’t we find WeChat as popular as WhatsApp? The answer to this question will define how people’s sense of privacy is viewed.

    WhatsApp is facing the heat and rightly so. It’s important to insist on privacy, particularly when people spend so much time on social media, even if personally the changes don’t affect most of us!

    1. Samir, I agree, privacy is important and users should not be forced to expose their data. In the freeworld you have a choice; either be with platform that provides you means for communication , entertainment and news , but it also collects some personal data; or stay away from such platforms and use simple email / voice call for communication.

      Let’s see wechat..China allows no other platform; users are forced to communicate on wechat and the big brother is watching your thoughts and behaviour for indications of subversion. Facebook and many other apps collect personal data for targeting the advertisements ; an art that google has mastered over the years. I feel there is simply no comparison of the intentions.

      BTW, I tried wechat and it is the Chinese who wouldn’t trust me. I just managed to send a message to our bhutanese coursemate Sangay and then it went Kaput. Hope nobody at Tencent (company owning wechat) has got into trouble with their goverment for letting that hello message through. No comparisons really.

      Most web applications , why most , almost all, use cookies to store your personal data on your own computer. That is how you login without having to enter the password every-time. It is done after taking the permission of the user. Cookies can be considered a term equivalent to “invasion of your privacy”. I am yet to see anybody who disables cookies by default on his computer.

  5. Thanks for this write up! The best I have understood so far. It assures me to stick to WhatsaApp 😊

  6. Hi Murali
    Very lucid and clear for a commoner like me. Have shared it with all my WhatsApp groups. We continue to use the WhatsApp platform.

  7. Thanks. I have , like many, installed telegram and signals also. I use telegram for normal communication (including communication between my own devices) because it’s installed on all my devices including laptop. I am not part of any WhatsApp group . Installed signals just out of curiosity. WhatsApp is there for one to one communication with people only on WhatsApp.
    I suppose , people get into trouble only by posting something indiscreetly and the screenshots landing in wrong hands. I don’t think WhatsApp or Facebook would be interested in sniffing any details for reasons other than for targeting promotion of some products. That’s something Google has already mastered over the years

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