Teaching about Computers

Did I say, in this blog that F1 is the greatest teacher ? Well I said that to my class as well. It took some days for me to realise that neither  F1 nor google was  the idea of help for ‘normal’ people, I mean IT-scared people who call themselves ‘just being normal’.

help meant pressing a button and … they hear a celestial  voice or the terrestrial voice of a friendly  guru (don’t ask me to read anything , please)

help- What can I do for you?
user – Oh , my internet is not working..
help- what exactly is not working sir, (or madam, as the case may be)
user- I pressed the E (intenet explorer icon, friends) and i am not seeing the web page I want to see.
help- can you see the network icon on the system tray sir?
user – what network? what system tray ?
help- I mean the twin TVs at the bottom of your screen
user – yeah , why couldn’t you speak clearly, now I see the TVs, but there is a red cross over it.
help- then you are not connected.  did you switch on the modem sir ?
user – modem ?? oh the box near the phone. ? where is the switch ?
help- behind that box sir..
user – no one told me there was a switch behind that box………..
help- sir, I’ll switch it on for you… wait for 10-15 seconds sir, your page will be displayed..
user- yeah, now it’s ok, I knew I could fix it…..

That’s the kind of help people want… not some silly process … read- understand-try it out -read again- retry……..google and .. if it works, ok else, repeat from step 1.